Incident Response Retainers
Fast response, predictable cost, and ongoing security hygiene designed for small businesses.
- Priority, fast response when incidents strike
- Minimum commitment: 20 hours at £100/hour (from £2,000)
- Hours can be used for proactive work carried out in the last 3 months
- Small businesses only (SMEs)
Simple portal. No frills.
Know where you stand—always.
- Remaining hours at a glance
- Recent activity & 30-day burn rate
- Top-ups and notes in one place
- Mobile-friendly, zero fluff
Pricing
£100 / hour
Minimum 20 hours (from £2,000).
- Priority on-call response
- Pre-approved onboarding & access
- No hidden extras
Use your hours for
- Active incident triage & containment
- Forensic evidence collection & timelines
- Technical Posture Reviews
- Playbook Creation
- Incident Response Plan Reviews
Hours may also be applied to proactive work completed in the last 3 months (e.g. configuration baselines, assessments, or report write-ups).
What’s included
- Dedicated incident lead
- Priority communications channel
- Daily updates during active response
- Plain-English reporting for leadership
- Actionable remediation guidance
Retainers are available to small businesses (SMEs) only.